How to Fix Stuck on Meta Quest Logo Screen? We explain what’s going on and the best way to fix Meta Logo stuck screens.
When you first turn on your headset, it may freeze on the Meta Logo. Most people find this extremely frustrating. The Meta logo may fade in and out, but it is sometimes just the Blue logo. What exactly is going on?
see also; Meta Quest 2 vs Oculus Quest 2: The Difference?
Why is my Oculus Quest 2 stuck on Meta Logo Screen Over and Over?
When you activate your Meta Quest 2 VR Headset, you will see the Blue Meta Logo.
If the screen stays on for an extended period of time, your Meta Quest 2 is most likely downloading and installing a core software update in the background. These updates are usually done once a month. When this occurs, you will receive new and free features for your Oculus Quest 2!
This is a critical operating system update, so the LAST thing you want to do is turn off the Quest 2 device during this time. What you really want to do is…. leave it alone. Typically, the software will download and the update will be completed in less than 15 minutes. Make sure you have a strong wifi signal, that the VR Headset is charged (plug it in), and then leave it alone.
Unfortunately, if you turned off your headset during the update, you may cause problems with it. This includes the headset not booting up at all, instead freezing on the Meta logo each time you try to boot up or turn on your Meta Quest 2.
How to Fix Stuck on the Meta Quest Logo Screen?
The best solution is to do nothing. Wait. Usually, your headset will switch to the three dots and then load the main menu area within 15-20 minutes. If you have not turned off the headset during this time, your best bet is to wait.
If you wait and it remains stuck at the Meta Logo Screen, you are in a different situation.
Have you waited several hours and the Meta logo is still there? Did you unintentionally turn off your headset when the Meta Quest logo was visible before reading this article? Perhaps your wifi signal wasn’t the best, your headset didn’t have enough power, or your headset turned off during the update because you took it off your head?
You’ve reached the point where the update may have failed and corrupted the core Meta Software.
The technical term for this is “Boot Looping,” which occurs when the Meta Logo appears repeatedly. This will necessitate contacting Meta Support. You can get to the right page by clicking here.
That is probably not the news you wanted to hear, but it is the next step in getting your Quest 2 working again.
We’ve previously discussed the best way to deal with Meta Support. It’s worth reading because some people are having trouble getting their Quest 2 replaced, and Quest 2 support can be frustrating at times. There, we go over the best tips for dealing with Meta Support.
Should I Factory Reset my Meta Quest 2 Headset?
Several online users have suggested performing a factory reset during this time.
Factory Resets are unlikely to resolve this issue. As previously stated, if the logo hangs when you turn on the Quest 2 headset, it is most likely due to the headset updating the core software. If the core software update is interrupted, performing a factory reset on top of it is unlikely to resolve the problem.
You will need to contact Meta Quest 2 support once more and most likely have the headset replaced.
We are aware, however, that people will want to try it anyway… And if you’re lucky, this might solve your problem, so… Here you go.
How To Do A Factory Reset on My Meta Quest 2 Headset?
A factory reset will return your Meta Quest 2 to the state it was in when it was first unpacked. This may resolve some issues, but if the problem occurred during a core update, a Factory Reset will not resolve the ‘boot looping’ issue described in this article.
A Factory Reset deletes all of your saved game progress, as well as any media, mods, or videos on the headset that are not saved to the cloud, as well as all of your personal account information. All of your purchased games will remain in your account and available for download after the factory reset. Again, your progress in most of the games on The Meta Quest 2 VR Headset will most likely be reset.
If, despite this warning, you still want to try a Quest 2 Factory Reset, follow the steps below…
To perform a factory reset using your phone:
- Open the Oculus app on your phone.
- Tap Devices in the bottom menu.
- Tap the headset connected to your phone.
- Tap Advanced Settings.
- Tap Factory Reset and then Reset.
To perform a factory reset using the headset:
- Turn off your headset.
- Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
- Use the volume buttons on your headset to highlight Factory Reset and press the power button.
- Use the volume buttons on your headset to highlight Yes and press the power button.
Again, this is not for the faint of heart, and there is a good chance that it will not resolve your Meta Quest 2 boot looping issue, but you can give it a shot.
If you successfully perform a factory reset, the Meta Logo Boot Looping will persist. You will need to contact Meta Quest Support once more.
Final thoughts on How to Fix Stuck on Meta Quest Logo Screen
If you see the Meta Quest 2 blue logo repeatedly when you turn on your headset, you are most likely experiencing a Boot Looping Update issue. Your Quest 2 Stuck on the Meta Logo screen is annoying, but it can sometimes be fixed if you just wait.
Make sure the headset has strong wifi and then leave it alone. If you have already turned off the headset or the logo remains after several hours, your best bet is to contact Oculus Quest 2 support and go through troubleshooting with them, as well as possibly having the unit replaced.
